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Explore How-To's and learn best practices from our knowledge base.
Solution Articles
Compliance
2
Data Sensitivity labels
What impact will sensitivity labels have on you and what actions are necessary?
Proofpoint
8
How to Open a Secured Email Message
How to send a secure email message
Recipients are unable to click on mail items or reply in Proofpoint
How an external user can initiate a secure message
How the weighing system works for the offensive language filter
See all 8 articles
Security Awareness
2
How to Identify & Report Phishing Emails
Out of Country Access
Keeper Security
14
Keeper - How to Migrate from LastPass
KeeperFill for Edge
KeeperFill for Chrome
Free Family License for Personal Use
Keeper - How to Import Passwords from Excel
See all 14 articles
Applied Epic
9
ADDRESS CHANGE - 'Apply Address to:'
USER SETUP: Field Defaults & Configuration PLUS Setting Columns & Field Chooser
HOW TO - User Experience - Epic Workflows
CERTIFICATES - Renewal - How to keep templates on holders when renewing a certificate
CONVERT BOP APP TO A PACKAGE AND VISA VERSA
See all 9 articles
Browser Troubleshooting
1
Clearing Browser Cache
Calendly
3
How to Sync Your Office 365/Outlook Calendar With Calendy
How to Create an Event on Calendly
How to Set Up Your Hours on Calendly
Connectwise
2
ConnectWise - Patriot IT Support
How to Install the Connectwise Agent on a Mac
Freshservice
4
Getting Help From Patriot IT
How to provide screenshots - Snipping Tool
Sign up for your Freshservice Account
How to Sign into Freshservice using Okta
Hardware
2
How to Troubleshoot Lenovo Laptop Camera Issues
Purchasing Equipment Through Patriot IT
HighQ
0
Human Resources
2
HealthJoy New Hire Enrollment Presentation
UKG Login Support/Issues
Intune
9
How to Setup Intune on a New PC
Intune Mobile Application Management - Overview
Intune Mobile Application Management - Android
Intune Mobile Application Management - iOS
Intune Mobile - Frequently Asked Questions
See all 9 articles
LastPass
2
Patriot IT's LastPass Starter Guide for In Tenant User
Patriot IT's LastPass Starter Guide for Out of Tenant User
Learn365
4
LinkedIn Learning Training Not Loading
Learn365 Interactivity Walkthrough
How to Navigate the Learn365 Course Catalog
How To Navigate The Learn365 Course Content
Microsoft 365
10
How to Setup Multi-Factor Authentication for Office 365 - Migration
How to Disable the Legacy Shared Workbook Feature in Excel
New User - Laptop Setup - Detailed Instructions
How to Reset your Microsoft Password
How to Set Up Microsoft Authenticator
See all 10 articles
Name Change Articles
5
How to Sign into Windows after a Name Change
Update your Adobe Account after an Email or Name Change
Update your Zoom Account after an Email or Name Change
Update your Docusign Account after an Email or Name Change
Mobile Apps Impact Post-Name Change
Okta
3
Using Okta SSO to login to UKG
How to login into Zywave using Okta SSO
How to Log into SimpleLegal using Okta SSO
OneDrive
7
How to Upload to OneDrive
Uploading files to OneDrive Online
OneDrive - How to Enable Backup
OneDrive - How to Disable Backup
How to Upload and Share via OneDrive
See all 7 articles
Outlook
40
How to Save Outlook Contacts to Mobile Device
How to Reset Mobile Outlook Account - Graphic
How to Create a New Mail Profile
How to Save Emails as Files - Outlook Desktop App
How to Access Your Outlook Online Archive
See all 40 articles
Rydoo
5
Rydoo User Guide Knowledge Base
Rydoo Mobile App Knowledge Base
Rydoo Approver & Controller Knowledge Base
Rydoo Resources
How to Run a Report
SharePoint
9
How to Attach Files from SharePoint to Outlook Webmail Version
How to Share a Link Via SharePoint and OneDrive
How to Access SharePoint Online Documents
How to Bookmark SharePoint Folders
How to Upload a File to SharePoint
See all 9 articles
Todyl
3
First Time Setup for Todyl
How to Request a Site Exception for Todyl
How to Pause Todyl
Uniflow
2
How to Authorize a Scan to OneDrive
How to Scan to OneDrive
Windows
7
How to Change a Default App
How to Check for Windows Updates
New User Laptop Setup
How to Uninstall Windows Updates
How to Find Your Computer Name
See all 7 articles
Windows 365 Enterprise Cloud PC
5
Windows Install - Windows 365 Enterprise Cloud PC
Web Client - Windows 365 Enterprise Cloud PC
Mac Setup - Windows 365 Enterprise Cloud PC
Using the Company Portal to Install Apps - Windows 365 Enterprise Cloud PC
Troubleshooting - How to 'Restart' Cloud PC
Windows Virtual Desktop
11
Windows Virtual Desktop - Logging In and Signing Out
Windows Virtual Desktop - Remote Desktop Display Settings
Windows Virtual Desktop - Overview
Windows Virtual Desktop - Recorded Setup Session
Windows Virtual Desktop - Resetting Your Microsoft Password
See all 11 articles
Zix
3
How to Encrypt Email with ZIX
How to Access Zix Secure Messages
How to Register a Zix Secure Message Account
Zscaler
2
How to sign into the Zscaler Client Connector
How to report issues with Zscaler
Vertafore
1
Using Okta SSO to access Vertafore applications
Internal IT Articles
Process Internal
1
How to Submit a Change Request in Freshservice
0365 Group Creation
1
0365 Group Creation
Patriot Bridges
Misc
1
How to get App Password for Google account
