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Explore How-To's and learn best practices from our knowledge base.
Solution Articles
Compliance
2
Data Sensitivity labels
What impact will sensitivity labels have on you and what actions are necessary?
Proofpoint
9
How to Allow or Block a sender in Proofpoint
How to enable/disable your Daily Digest Email
How to Open a Secured Email Message
How to view and manage quarantined emails
How to send a secure email message
See all 9 articles
Security Awareness
2
How to Identify & Report Phishing Emails
Out of Country Access
Applied Epic
9
ADDRESS CHANGE - 'Apply Address to:'
USER SETUP: Field Defaults & Configuration PLUS Setting Columns & Field Chooser
HOW TO - User Experience - Epic Workflows
CERTIFICATES - Renewal - How to keep templates on holders when renewing a certificate
CONVERT BOP APP TO A PACKAGE AND VISA VERSA
See all 9 articles
Browser Troubleshooting
1
Clearing Browser Cache
Calendly
3
How to Sync Your Office 365/Outlook Calendar With Calendy
How to Create an Event on Calendly
How to Set Up Your Hours on Calendly
Connectwise
2
ConnectWise - Patriot IT Support
How to Install the Connectwise Agent on a Mac
Freshservice
3
Getting Help From Patriot IT
How to provide screenshots - Snipping Tool
Sign up for your Freshservice Account
Hardware
2
How to Troubleshoot Lenovo Laptop Camera Issues
Purchasing Equipment Through Patriot IT
Human Resources
2
HealthJoy New Hire Enrollment Presentation
UKG Login Support/Issues
Intune
9
How to Setup Intune on a New PC
Intune Mobile Application Management - Overview
Intune Mobile Application Management - Android
Intune Mobile Application Management - iOS
Intune Mobile - Frequently Asked Questions
See all 9 articles
Keeper Security
14
Keeper - How to Migrate from LastPass
KeeperFill for Edge
KeeperFill for Chrome
Free Family License for Personal Use
Keeper - How to Import Passwords from Excel
See all 14 articles
LastPass
2
Patriot IT's LastPass Starter Guide for In Tenant User
Patriot IT's LastPass Starter Guide for Out of Tenant User
Learn365
2
LinkedIn Learning Training Not Loading
Learn365 Interactivity Walkthrough
Microsoft 365
7
How to Setup Multi-Factor Authentication for Office 365 - Migration
How to Disable the Legacy Shared Workbook Feature in Excel
New User - Laptop Setup - Detailed Instructions
How to Reset your Microsoft Password
How to Set Up Microsoft Authenticator
See all 7 articles
Okta
1
Using Okta SSO to login to UKG
OneDrive
7
How to Upload to OneDrive
Uploading files to OneDrive Online
OneDrive - How to Enable Backup
OneDrive - How to Disable Backup
How to Upload and Share via OneDrive
See all 7 articles
Outlook
40
How to Save Outlook Contacts to Mobile Device
How to Reset Mobile Outlook Account - Graphic
How to Create a New Mail Profile
How to Save Emails as Files - Outlook Desktop App
How to Access Your Outlook Online Archive
See all 40 articles
Rydoo
5
Rydoo User Guide Knowledge Base
Rydoo Mobile App Knowledge Base
Rydoo Approver & Controller Knowledge Base
Rydoo Resources
How to Run a Report
SharePoint
9
How to Attach Files from SharePoint to Outlook Webmail Version
How to Share a Link Via SharePoint and OneDrive
How to Access SharePoint Online Documents
How to Bookmark SharePoint Folders
How to Upload a File to SharePoint
See all 9 articles
Todyl
3
First Time Setup for Todyl
How to Request a Site Exception for Todyl
How to Pause Todyl
Uniflow
2
How to Authorize a Scan to OneDrive
How to Scan to OneDrive
Windows
7
How to Change a Default App
How to Check for Windows Updates
New User Laptop Setup
How to Uninstall Windows Updates
How to Find Your Computer Name
See all 7 articles
Windows 365 Enterprise Cloud PC
4
Windows Install - Windows 365 Enterprise Cloud PC
Web Client - Windows 365 Enterprise Cloud PC
Mac Setup - Windows 365 Enterprise Cloud PC
Using the Company Portal to Install Apps - Windows 365 Enterprise Cloud PC
Windows Virtual Desktop
11
Windows Virtual Desktop - Logging In and Signing Out
Windows Virtual Desktop - Remote Desktop Display Settings
Windows Virtual Desktop - Overview
Windows Virtual Desktop - Recorded Setup Session
Windows Virtual Desktop - Resetting Your Microsoft Password
See all 11 articles
Zix
3
How to Encrypt Email with ZIX
How to Access Zix Secure Messages
How to Register a Zix Secure Message Account
Zscaler
2
How to sign into the Zscaler Client Connector
How to report issues with Zscaler
Vertafore
1
Using Okta SSO to access Vertafore applications
Internal IT Articles
0365 Group Creation
1
0365 Group Creation
Patriot Bridges
Misc
1
How to get App Password for Google account
