If you've recently changed your email address or name, it’s essential to update your DocuSign account to keep your details accurate. Follow the steps below to make these changes.
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Sign In to DocuSign:
Go to DocuSign.com and click Sign In in the top right corner of the page.
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Enter Your Credentials:
Enter your email address and password, then click Log In.
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Access Profile Settings:
Once logged in, click on the circle in the top right corner and select Manage Profile.
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Update Your Name:
On the profile page, click Update next to your name.
Modify your first and last name as needed, then click Save.
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Update Your Email Address:
To change your email, click Update next to your email address.
You will be prompted to enter your account password again.
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Verify Your Email Change:
DocuSign will send a verification code to your new email address.
Enter the code and click Verify.
A prompt will appear explaining the impact of changing your email. Click Continue.
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Complete the Email Change:
Enter your new email address and click Send Code.
Once you receive the verification code, enter it and click Verify.
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Confirmation:
You will receive a confirmation message on the screen, and DocuSign will send you a confirmation email.