If you've recently changed your email address or name, it’s essential to update your DocuSign account to keep your details accurate. Follow the steps below to make these changes.

  1. Sign In to DocuSign:

    • Go to DocuSign.com and click Sign In in the top right corner of the page.

  2. Enter Your Credentials:

    • Enter your email address and password, then click Log In.

  3. Access Profile Settings:

    • Once logged in, click on the circle in the top right corner and select Manage Profile.

  4. Update Your Name:

    • On the profile page, click Update next to your name.

    • Modify your first and last name as needed, then click Save.

  5. Update Your Email Address:

    • To change your email, click Update next to your email address.

    • You will be prompted to enter your account password again.

  6. Verify Your Email Change:

    • DocuSign will send a verification code to your new email address.

    • Enter the code and click Verify.

    • A prompt will appear explaining the impact of changing your email. Click Continue.

  7. Complete the Email Change:

    • Enter your new email address and click Send Code.

    • Once you receive the verification code, enter it and click Verify.

  8. Confirmation:

    • You will receive a confirmation message on the screen, and DocuSign will send you a confirmation email.