This guide will go through what to do if you are having issues with Zscaler, and how to temporarily disable the service. 


How to report an issue

Please fill out the following form; https://support.patriotgis.com/support/catalog/items/182


How to temporarily turn Zscaler off

Zscaler will stay disabled for 1 hour and then reactivate itself. Follow these steps to disable the service; 


1. Open the Zscaler. This can be done by expanding the System Tray at the bottom right corner of your screen, and then click on the Zscaler icon. 



2. Next to Service Status ON, click the TURN OFF option. 


3. Enter in brief summary of why the service was disabled.