If it is the recipient’s first time opening a Zix secure message, they will need to register their email.

If they have already registered an account, they will need to sign in or recover their password.


Select Register, then create and confirm a password.



After creating a password, Zix will send a confirmation email. 


This is how the confirmation email will look:


Clicking the link in the confirmation email will open a new tab, and they will be asked to confirm their password change. 


After confirming, they will need to sign in.


To open a message see: Accessing Zix Secure Messages