Find out more on the Patriot Knowledge Center: Proofpoint
There are two ways to allow a sender or block a sender in Proofpoint:
- Through the Proofpoint Outlook add-in
- Manually through the Proofpoint End User Portal
Allowing or blocking a sender through the Proofpoint Outlook add-in
- While reviewing an email message, click the Proofpoint add-in from the Outlook ribbon, then select the Allow Sender button or Block Sender button, depending on what you want to do
- This will automatically configure the setting in the End User Portal (mentioned above)
- NOTE: If your Proofpoint buttons are greyed out, you may have your Outlook reading pane disabled. You can either re-enable your Outlook reading pane for add ins to become available, otherwise you will need to double-click and open each message for the buttons to become available if you prefer that your Outlook reading pane is disabled
Manually allowing or blocking a sender through the Proofpoint End User Portal
- Navigate to the End User Portal:
- Go to https://pgis.okta.com and click the Patriot Digest tile
- or go directly to https://portal.proofpoint.com
- Click on the Gear Icon next to your name in the top-right of the window.
- Click Quarantine, a drop-down menu will appear.
- Click on Allow List or Block List.
- Click the + Add button in the top-right.
- Add the email address or domain you want to either allow or block and click Add.
You may be also interested in:
How to Open a Secured Email Communication from Proofpoint