Patriot Growth Insurance Services

This process only needs to be used if a folder you are syncing has been renamed on SharePoint. Files and folders under this synced folder will continue to update. 

  This method requires you to unlink your OneDrive. All folders may need to be resynced, this may take some time. 

1. Unlink OneDrive from your computer.

1a.  Right click the OneDrive icon in the taskbar notification area. 

1b. Select Settings. 

1c. Select Unlink this PC, and then Unlink Account.  

Do Not Sign Back In 

1d. Wait for OneDrive to sign out. This might take a few minutes or more.  You will know OneDrive is signed out once you get this pop up, or clicking on the OneDrive icon gives you this screen: 

You may get some Explorer.EXE errors. You can press OK on these for now.

2. Close OneDrive by clicking the OneDrive Icon, and selecting Help & Settings, then Close OneDrive. 

3. We will now rename the folder to match SharePoint. 

The folders are stored in C:\Users\USERNAME\Patriot Growth Insurance Services, LLC

Hold down the Windows Key ⊞ and press R on your keyboard to start the Run window. Copy and paste the following into the Run window and select OK.

%userprofile%\Patriot Growth Insurance Services, LLC

4.  Right click the folder to rename it to match SharePoint, leaving the PGISFS - part. 

5. Launch OneDrive. You may need to search for it using Start.

6.  Reconnect OneDrive to your PC.

6a. Enter you email address and select Sign In.

6b. Under Your OneDrive folder, select Next, and then Use this Folder. 

6c. Select Next a few times, and then Later. Then select Open my OneDrive folder.

7.  Now we will reconnect the synced folder. 

7a. Navigate to the SharePoint Online Folder, and then click Sync 

Your browser may confirm that another application is opening. Select Open. 

7b. Select Use this folder. 

8. OneDrive will start resyncing the folders. This might take some time. 

Learn more on the Patriot Knowledge Center: Microsoft SharePoint